CS88 Terms and Conditions — Malaysia Platform Rules & Policies

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player" or "User") and CS88 ("Platform", "We", "Company") regarding the use of the cs88.cx website and all services provided thereunder.

By registering an account, logging in, or using any part of the CS88 platform, you are deemed to have read, understood, and agreed to be bound by all terms contained in this document. If you do not agree with any part of these terms, you should not continue using the platform.

Key terms used in this document:

• "Platform" — refers to the cs88.cx website and all official CS88 applications.
• "Account" — a user profile registered with CS88, including balance, transaction history, and personal information.
• "Withdrawable Balance" — funds that have met all wagering requirements and are eligible for withdrawal.
• "Bonus" — free credits, free spins, cashback, or any other promotional offers granted by CS88.
• "KYC" — the Know Your Customer process requiring verification of a player's identity.

The cs88 platform is open only to individuals who meet all of the following eligibility requirements. cs88 reserves the right to request proof of eligibility at any time, and failure to provide satisfactory proof may result in account suspension.

• Aged 18 years and above on the date of registration.
• Is an individual acting on their own behalf — not on behalf of another person or corporate entity.
• Not listed on any self-exclusion list or gambling prohibition issued by any authority.
• Not registering using false information, another person's identity, or forged documents.
• Not holding any other CS88 account that is currently active or was previously suspended.

CS88 reserves the right to reject registration applications or close any existing account if eligibility requirements are found to be unmet, without being required to provide detailed reasons to the player concerned.

All players are required to provide accurate, complete, and up-to-date information during registration. cs88 uses this information to verify identity, process withdrawals, and ensure compliance with platform policies.

The KYC (Know Your Customer) process is an industry-standard procedure that cs88 may require before processing your first withdrawal, or at any time deemed necessary by the platform. Documents that may be required include:

• A copy of a valid identity card (MyKad) or passport.
• Proof of current address (bank statement or utility bill within the last 3 months).
• Information on the payment method used for your deposit.

CS88 is committed to processing KYC documents within 1 to 3 business days. All documents are handled securely and deleted upon completion of verification, in accordance with our Privacy Policy. Failure to complete KYC when requested may delay withdrawal processing until the process is finalised.

CS88 accepts deposits via a variety of payment methods popular in Malaysia, including FPX, DuitNow, Maybank2u, CIMB Clicks, Touch 'n Go eWallet, Boost, and GrabPay. All deposits are processed instantly and no additional charges are imposed by CS88.

Minimum deposit is RM 20 for all payment methods. The daily deposit limit can be set by players themselves through account settings as part of our responsible gaming tools.

For withdrawals, the following conditions apply:

• Minimum withdrawal is RM 50 per transaction.
• Players must use the same payment method used for their deposit when making their first withdrawal.
• Withdrawals will be processed within 15 minutes to 2 hours once verification is completed on the business day.
• Bonus funds that have not met the wagering requirements cannot be withdrawn.
• CS88 reserves the right to request additional verification for withdrawals exceeding a certain amount.

CS88 offers a wide range of bonuses to players, including welcome bonuses, deposit bonuses, free spins, weekly cashback, and seasonal promotions. All bonuses are subject to the wagering requirements (rollover requirement) stated at the time the offer is made.

General cs88 bonus rules:

• Each bonus may only be claimed one time only unless otherwise stated in the relevant promotion terms.
• Wagering requirements must be met before any withdrawal can be processed if the account balance contains bonus funds.
• Bonuses cannot be transferred between accounts or directly converted to cash.
• CS88 reserves the right to void bonuses if there are signs of abuse, such as systematic low-risk betting solely to meet rollover requirements.
• Bonus offers have a stated validity period — bonuses not used within that period will expire automatically.

CS88 reserves the right to modify, suspend, or terminate any promotion at any time. Changes will not affect the terms of bonuses already accepted by players prior to the change taking effect.

All games available at cs88 use a Random Number Generator (RNG) that has been independently audited by a recognised certification body. This ensures every game outcome is fully random and cannot be influenced by any party.

Players are responsible for understanding the rules of each game before placing bets. cs88 provides game instructions for every title. Confirmed and processed bets cannot be cancelled.

The following strictly prohibited while playing at CS88:

• Use of automated software (bots), macros, or any tools that enable gameplay without direct human control.
• Collusion between players to manipulate game outcomes or exploit the bonus system.
• Exploiting bugs, technical errors, or payment discrepancies in any game.
• Any form of fraud or behaviour intended to deceive cs88 or other players.

In the event of a technical disruption during a gaming session, CS88 will make decisions based on stored server records. In cases where a game cannot be completed correctly due to a system disruption, the relevant bets will be returned to the player's balance.

As a cs88 player, you are fully responsible for all activity that occurs within your account. This includes all bets placed, all financial transactions, and all communications sent through your account.

You are also responsible for:

• Ensuring your account information is always accurate and up to date, especially your phone number and email address for security verification purposes.
• Keeping your account password and two-factor authentication (2FA) codes strictly confidential.
• Notifying cs88 immediately via customer support if you suspect your account has been accessed without authorisation.
• Complying with all local laws applicable to online gambling in your area of residence.

CS88 reserves the right to suspend or terminate any account at any time, with or without prior notice, where there is reasonable cause to do so. Reasons that may lead to such action include:

• Violation of any section of these Terms and Conditions.
• Suspected fraud, money laundering, or other criminal activity.
• Failure to submit KYC documents when requested within the stipulated timeframe.
• Providing false or misleading information during registration.
• Disruptive, threatening, or abusive behaviour towards support staff.

If your account is suspended for technical reasons or under investigation, your existing balance will be held securely during the investigation period. Once the investigation is concluded, the valid balance will be returned or forfeited depending on the outcome.

Players may also request voluntary account closure at any time by contacting cs88 customer support. Closure requests will be processed within 3 business days, subject to the completion of all pending transactions.

CS88 is not liable for any financial losses incurred by players as a result of using this platform. All bets are placed at the player's own risk, and the platform provides gaming services for entertainment purposes only.

CS88 does not guarantee that:

• The platform will always be available without technical interruptions or scheduled maintenance downtime.
• All games will function without any technical errors at all times.
• Odds and betting coefficient information are always accurate in real time with no delays.

In cases where CS88 is found liable for a claim, CS88's maximum liability is limited to the amount deposited by the player within the 30 days preceding the relevant claim.

CS88 reserves the right to modify, add, or remove any part of these Terms and Conditions at any time. Players will be notified of any material changes via in-platform notifications or registered email at least 7 days before the changes take effect, except in cases of emergency or immediate legal requirements.

Players are responsible for reviewing these Terms and Conditions periodically. Continued use of the platform after the effective date of any amendment constitutes full acceptance of the revised terms.

Any dispute arising from or relating to the use of the cs88 platform will first be resolved through good-faith negotiation. If negotiation fails, the dispute will be referred to binding arbitration in accordance with procedures established by cs88.